Pay Your Bill
There are several ways you can pay your Helendale CSD water & sewer bill.
Pay your bill over the phone by dialing 855-743-7172. Enter your CSD account number and street address and the system will walk you through making your payment.
You can view and pay your bill right here. In order to register for this service, please have your most recent bill with you, along with the amount of your last payment. Please call the office if you need more information.
Mail your payment in the self-addressed envelope that is enclosed with the bill.
Drop off your payment at our office, either in the outside payment drop box, located in the driveway approach, or in the inside payment drop box at the counter. Of course if you would like, we are happy to personally take your payment and issue you a receipt. Please remember, our office does not accept cash. We are happy to accept your check or a money order. Money orders are available at your local bank, post office and most convenience stores for a nominal fee.
If you like to pay your bills online, you can do this through your banking institution. Be sure to ask your bank if they mail us a check, or send an electronic transmission, so that you can make sure your payment reaches us on time.*
You can also have your payment debited directly from your checking or savings account by completing the ACH form. It generally takes two billing cycles for the process to start, but once it is done you will never have to worry about late fees again.
Your bill is based on a monthly cycle. The charges are due upon receipt and become delinquent and subject to penalty if not paid by the last business day of each month. Please note, the District is not responsible for lost or delayed mail. All envelopes returned without payment enclosed, including unsigned checks or partially completed checks will be considered as non-payment.
It is the customers responsibility to inform the District of any changes in contact information (phone number(s), mailing address, name change, etc.) or purchase of property, property sold, etc.